In the world of philanthropy, Program Managers play a pivotal role. They are the architects of change, orchestrating programs that tackle some of society’s most pressing challenges. But what does it take to step into this role? What skills do you need, and how can you acquire them? Let's explore.
I first engaged with ChatGPT to determine core skills for a Program Manager in Philanthropy. The list further below is what I got, which is in my view a pretty decent output. Have a look at it and judge for yourself. What I want to add to that is my experience around content vs. context expertise.
Content vs. context expertise
As a program manager, you can't be an expert in all the topics and sub-themes you're working on. It's hard for a foundation to have a content expert for every initiative being developed. While it would in some ways be highly beneficial to have such an expert in-house, very often this is not feasible and other, I would call it contextual expertise is even more important for a program manager than the pure content expertise. With context expertise I mean the ability to understand key challenges, players, initiatives, policies and processes in a certain sector or thematic focus area, combined with a basic understanding of the core elements of that sector. Knowing whom to ask, at what time, in what tone and how to phrase a specific program strategy or a ToR to get the nuances right is what counts from a contextual perspective. And thinking it through using a partnerships and strategy lens is paramount.
This is not easy. Being in a room full of professors or experts who have worked their whole life on a certain topic and making sure you are confident enough to speak, co-create and provide feedback to those expert can be hard. Over time, you learn the basics and get the recognition of pushing the field into a certain direction. It does, however, require regular exposure to the topic and the stakeholders, support from direct supervisors and clear communication skills.
Core Skills for a Program Manager in Philanthropy (ChatGPT-based)
- Strategic Planning: Program Managers need to think big while managing the details. They define goals, map out timelines, and ensure programs align with the organization’s mission.
- Program Management: From conceptualizing initiatives to managing logistics, you must juggle priorities and keep everything on track.
- Grant and Budget Management: Managing funding responsibly and ensuring transparency are key to sustaining trust and impact.
- Stakeholder Engagement: Building relationships is at the heart of the job—whether with grantees, (added: evaluation and government partners), or community members.
- Leadership: You’re not just managing programs; you’re leading teams, inspiring collaboration, and resolving conflicts.
- Expectation Management: Program Managers have to manage (added: the famous sandwich position in the middle between) a variety of stakeholders such as leaders, team members and grantees, requiring effective expectation management.
- Data-Driven Decision-Making: Using metrics (added: and a monitoring framework) to assess impact ensures programs are as effective as possible.
- Communication: Whether crafting proposals, (added: presenting to Board of Trustees), or advocating for your individual initiative, strong internal and communication is essential.
- Adaptability: The social impact world is unpredictable. Flexibility and creativity are your best allies.
- Ethical and Mission-Driven Mindset: Staying grounded in the organization’s mission ensures authenticity and impact.
- Knowledge of Philanthropy and Social Issues: Understanding the sector’s trends and challenges positions you to lead effectively.
How to Build These Skills: Pathways to Success
How can you get there and acquire these skills? While a project or program management course is a start, the journey to becoming a successful Program Manager involves much more than traditional classroom learning. Here are some options on how to acquire those critical competencies:
1. Dive Into the Field
The best teacher is experience. Volunteer for nonprofits, intern at foundations, become a fellow in a research institute or join grassroots initiatives. Hands-on exposure to real-world challenges sharpens your ability to manage programs and engage stakeholders.
2. Embrace Leadership Opportunities
Take on leadership roles in community projects, advocacy campaigns, or student organizations. These experiences help you build team management, decision-making, and conflict-resolution skills.
3. Learn by Doing
Design your own small-scale initiatives—perhaps a community clean-up, fundraising event, or awareness campaign. You’ll quickly learn to plan, execute, and adjust when things don’t go as planned.
4. Engage with the Sector
Attend nonprofit conferences, webinars, and workshops. Network with professionals who can share insights and opportunities. Platforms like Coursera or Kaya offer free resources tailored to this field.
5. Volunteer and Intern
Even unpaid experiences can be invaluable. Roles that expose you to grant writing, program evaluation, or community outreach provide a strong foundation.
6. Seek Mentorship
Find a mentor in the nonprofit or philanthropic sector. Their guidance can fast-track your understanding of the landscape and open doors to opportunities.
7. Stay Curious
Stay updated on trends and challenges in the sector. Read thought pieces from platforms like Stanford Social Innovation Review or attend events like the Skoll World Forum.
Reflecting on the Journey
Becoming a Program Manager is not about following a single, linear path. It’s about building a tapestry of skills and experiences that prepare you to lead with empathy, strategy, clear communication and impact.
You don’t have to have it all figured out on day one. Start small, stay curious, and be open to learning from every experience—whether it’s leading a local initiative or simply listening to the stories of the communities you hope to serve.
And don't forget, context is king!